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NHS Service Promotion Posted or Updated on 7 Aug 2023

Improving access to psychological therapies (IAPT)

Everyday life can be tough for anyone. Our talking therapies for Barking and Dagenham, Havering, Redbridge and Waltham Forest, which we call improving access to psychological therapies (IAPT) are free NHS services that can help with a range of problems such as depression, anxiety, stress, bereavement and relationship problems.

Our services are confidential and easy to access. Simply complete  the online patient referral or call us direct on one of the numbers below and we’ll arrange an initial telephone appointment. Together we will decide the right treatment for you, if we feel that another service will better be able to support you will provide you with the necessary information or make the referral for you.   Talking therapies are proven to work, and our friendly, professional teams offer a range of sessions that are designed to help you cope better.

Call us between 9am and 5pm, Monday to Friday and we will book you an appointment for an initial assessment. Outside of office hours you can leave your name and contact details on our answerphones and we will phone you back as soon as we can.

Patient information

Contact our service in Redbridge

Goodmayes Hospital site 157 Barley Lane Ilford Essex IG3 8XJ

Tel:  0300 300 1554 (Option 1) Fax: 0844 493 0233  Email: rdb.psychology@nhs.net Opening times: 9am - 5pm, Monday to Friday.

Referrals

Referrals will be accepted from GPs and other health professionals. Self-referrals will also be accepted: calling us between the hours of 9am - 5pm on the number above and we will book you an appointment for an initial assessment. Outside of office hours there is an answerphone. Please leave your name and contact details and we will phone you back as soon as we can. Alternatively you can self refer online by visiting www.iaptportal.co.uk/nelred.html

For clinicians

Lead person for queries: Mina Spatha - Care Pathway lead Tel: 0300 300 1554 (Option 1) Email: Mina.Spatha@nelft.nhs.uk (Please ensure patient identifiable information is password protected)

Referrals

Referrals will be accepted from GPs and other health professionals. Self-referrals will also be accepted (see Patient information on the main service page for further details). Clients will receive a triage assessment seven days after telephoning the servic

Criteria: People aged 18 and over who are registered with a GP in Redbridge.

Exclusions: Crisis, Suicidal, High risk. People already receiving care from secondary mental health services.

Test results required at referral: None.

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