Management Summary - Newbury Group Practice
Appointment Activity
7,693 appointments booked with an average of 112 per 1000 patients per week.
Average Daily Appointment Time (mins)
|
Monday |
Tuesday |
Wednesday |
Thursday |
Friday |
Saturday |
Sunday |
AM |
1,788 |
1,968 |
1,425 |
1,766 |
1,576 |
465 |
0 |
PM |
1,982 |
2,101 |
2,100 |
1,970 |
1,371 |
430 |
0 |
DNAs
1 in 8 appointments were missed resulting in 171 hours of wasted practitioner time.
- 945 total missed appointments
- 1.7 FTEs
- £28.4k estimated cost
Mode of Conduct
Face to Face - 60% (59% Mar 2024)
Home Visit 2% (2% Mar 2024)
Telephone 16% (17% Mar 2024)
Digital 8% (7% Mar 2024)
Availability
24% booked on the day (urgent)
5.3 days average booked to seen time
6 mins average time spent in waiting room
Enhanced Access
198 enhanced access appointments
11h 30m average time per week
Previous data from the past month and year
|
April 2024 |
March 2024 (previous period) |
April 2023 (same period last year) |
System Service |
Avg weekly appts, offered per 1000 patients |
Total appts offered |
Attended appts |
Appt Utilisation |
DNAs |
Avg weekly appts, offered per 1000 patients |
Total appts offered |
Appt Utilisation |
Avg weekly appts, offered per 1000 patients |
Total appts offered |
Appt Utilisation |
GP |
54.6 |
3,724 |
2,669 |
72% |
257 |
53.8 |
3,791 |
71% |
54.6 |
3,663 |
94% |
Nurse |
17.4 |
1,185
|
877 |
74% |
175 |
15.0 |
1,060 |
68% |
12.8 |
861 |
72% |