Management Summary - Newbury Group Practice
Appointment Activity
8,457 appointments booked with an average of 124 per 1000 patients per week.
Average Daily Appointment Time (mins)
|
Monday |
Tuesday |
Wednesday |
Thursday |
Friday |
Saturday |
Sunday |
AM |
1,848 |
2,135 |
1,714 |
1,928 |
2,039 |
307 |
0 |
PM |
1,836 |
2,078 |
2,171 |
1,969 |
1,796 |
302 |
0 |
DNAs
1 in 11 appointments were missed resulting in 156 hours of wasted practitioner time.
- 766 total missed appointments
- 1.6 FTEs
- £23.0k estimated cost
Mode of Conduct
Face to Face - 54% (53% May 2024)
Home Visit 2% (2% May 2024)
Telephone 22% (25% May 2024)
Digital 9% (6% May 2024)
Availability
32% booked on the day (urgent)
5.4 days average booked to seen time
8 mins average time spent in waiting room
Enhanced Access
181 enhanced access appointments
11h 6m average time per week
Previous data from the past month and year
|
JUNE 2024 |
MAY 2024 (previous period) |
JUNE 2023 (same period last year) |
System Service |
Avg weekly appts, offered per 1000 patients |
Total appts offered |
Attended appts |
Appt Utilisation |
DNAs |
Avg weekly appts, offered per 1000 patients |
Total appts offered |
Appt Utilisation |
Avg weekly appts, offered per 1000 patients |
Total appts offered |
Appt Utilisation |
GP |
48.8 |
3,326 |
2,651 |
80% |
296 |
51.0 |
3,595 |
76% |
50.5 |
3,417 |
91% |
Nurse |
15.6 |
1,061
|
776 |
73% |
172 |
15.3 |
1,078 |
78% |
14.5 |
979 |
79% |