Management Summary - Newbury Group Practice
Appointment Activity
8,880 appointments booked with an average of 140 per 1000 patients per week.
Average Daily Appointment Time (mins)
| |
Monday |
Tuesday |
Wednesday |
Thursday |
Friday |
Saturday |
Sunday |
| AM |
1,990 |
2,061 |
1,905 |
2,328 |
1,974 |
233 |
20 |
| PM |
2,121 |
2,114 |
2,332 |
2,515 |
1,918 |
187 |
10 |
DNAs
1 in 10 appointments were missed resulting in 187 hours of wasted practitioner time.
- 877 total missed appointments
- 1.8 FTEs
- £26.3k estimated cost
Mode of Conduct
Face to Face - 53% (55% Oct 2025)
Home Visit 2% (1% Oct 2025)
Telephone 30% (29% Oct 2025)
Digital 4% (4% Oct 2025)
Availability
32% booked on the day (urgent)
5.4 days average booked to seen time
8 mins average time spent in waiting room
Enhanced Access
173 enhanced access appointments
8h 3m average time per week
Previous data from the past month and year
| |
NOVEMBER 2025 |
OCTOBER 2025
(previous period) |
NOVEMBER 2024
(same period last year)
|
| System Service |
Avg weekly appts, offered per 1000 patients |
Total appts offered |
Attended appts |
Appt Utilisation |
DNAs |
Avg weekly appts, offered per 1000 patients |
Total appts offered |
Appt Utilisation |
Avg weekly appts, offered per 1000 patients |
Total appts offered |
Appt Utilisation |
| GP |
45.8 |
2,989 |
2,412 |
81% |
295 |
49.5 |
3,338 |
79% |
56.7 |
3,744 |
72% |
| Nurse |
13.3 |
866 |
657 |
76% |
130 |
10.5 |
709 |
77% |
17.2 |
1,139 |
76% |