Management Summary - Newbury Group Practice
Appointment Activity
10,089 appointments booked with an average of 147 per 1000 patients per week.
Average Daily Appointment Time (mins)
| |
Monday |
Tuesday |
Wednesday |
Thursday |
Friday |
Saturday |
Sunday |
| AM |
1,826 |
2,050 |
1,787 |
2,157 |
1,749 |
307 |
30 |
| PM |
1,926 |
2,157 |
1,934 |
1,998 |
1,562 |
311 |
20 |
DNAs
1 in 19 appointments were missed resulting in 94 hours of wasted practitioner time.
- 536 total missed appointments
- 0.9 FTEs
- £16.1k estimated cost
Mode of Conduct
Face to Face - 59% (55% Sep 2024)
Home Visit 2% (2% Sep 2024)
Telephone 22% (20% Sep 2024)
Digital 5% (8% Sep 2024)
Availability
39% booked on the day (urgent)
5.3 days average booked to seen time
10 mins average time spent in waiting room
Enhanced Access
581 enhanced access appointments
10h 55m average time per week
Previous data from the past month and year
| |
OCTOBER 2024 |
SEPTEMBER 2024
(previous period) |
OCTOBER 2023
(same period last year) |
| System Service |
Avg weekly appts, offered per 1000 patients |
Total appts offered |
Attended appts |
Appt Utilisation |
DNAs |
Avg weekly appts, offered per 1000 patients |
Total appts offered |
Appt Utilisation |
Avg weekly appts, offered per 1000 patients |
Total appts offered |
Appt Utilisation |
| GP |
52.1 |
3,673 |
2,878 |
78% |
136 |
55.9 |
3,815 |
76% |
49.3 |
3,464 |
89% |
| Nurse |
15.2 |
1,071
|
790 |
74% |
120 |
16.6 |
1,129 |
83% |
29.9 |
2,100 |
75% |