Management Summary - Newbury Group Practice
Appointment Activity
8,466 appointments booked with an average of 126 per 1000 patients per week.
Average Daily Appointment Time (mins)
| |
Monday |
Tuesday |
Wednesday |
Thursday |
Friday |
Saturday |
Sunday |
| AM |
1,871 |
1,907 |
1,833 |
1,540 |
1,714 |
340 |
30 |
| PM |
1,975 |
2,005 |
2,218 |
1,648 |
1,568 |
350 |
20 |
DNAs
1 in 19 appointments were missed resulting in 80 hours of wasted practitioner time.
- 447 total missed appointments
- 0.7 FTEs
- £13.4k estimated cost
Mode of Conduct
Face to Face - 54% (56% Nov 2024)
Home Visit 1% (2% Nov 2024)
Telephone 27% (22% Nov 2024)
Digital 5% (6% Nov 2024)
Availability
36% booked on the day (urgent)
3.6 days average booked to seen time
10 mins average time spent in waiting room
Enhanced Access
129 enhanced access appointments
6h 4m average time per week
Previous data from the past month and year
| |
DECEMBER 2024 |
NOVEMBER 2024
(previous period) |
DECEMBER 2023
(same period last year) |
| System Service |
Avg weekly appts, offered per 1000 patients |
Total appts offered |
Attended appts |
Appt Utilisation |
DNAs |
Avg weekly appts, offered per 1000 patients |
Total appts offered |
Appt Utilisation |
Avg weekly appts, offered per 1000 patients |
Total appts offered |
Appt Utilisation |
| GP |
52.8 |
3,721 |
2,690 |
72% |
97 |
54.9 |
3,744 |
73% |
40.6 |
2,863 |
81% |
| Nurse |
12.0 |
844
|
656 |
78% |
97 |
16.7 |
1,139 |
77% |
16.9 |
1,189 |
71% |