Management Summary - Newbury Group Practice
Appointment Activity
9,805 appointments booked with an average of 146 per 1000 patients per week.
Average Daily Appointment Time (mins)
| |
Monday |
Tuesday |
Wednesday |
Thursday |
Friday |
Saturday |
Sunday |
| AM |
1,950 |
2,091 |
1,623 |
2,156 |
2,041 |
257 |
30 |
| PM |
2,116 |
2,210 |
2,169 |
2,196 |
1,895 |
223 |
20 |
DNAs
1 in 17 appointments were missed resulting in 108 hours of wasted practitioner time.
- 583 total missed appointments
- 1.0 FTEs
- £17.5k estimated cost
Mode of Conduct
Face to Face - 52% (54% Dec 2024)
Home Visit 2% (1% Dec 2024)
Telephone 30% (27% Dec 2024)
Digital 4% (5% Dec 2024)
Availability
39% booked on the day (urgent)
3.1 days average booked to seen time
9 mins average time spent in waiting room
Enhanced Access
215 enhanced access appointments
9h 50m average time per week
Previous data from the past month and year
| |
JANUARY 2025 |
DECEMBER 2024
(previous period) |
JANURARY 2024
(same period last year) |
| System Service |
Avg weekly appts, offered per 1000 patients |
Total appts offered |
Attended appts |
Appt Utilisation |
DNAs |
Avg weekly appts, offered per 1000 patients |
Total appts offered |
Appt Utilisation |
Avg weekly appts, offered per 1000 patients |
Total appts offered |
Appt Utilisation |
| GP |
51.5 |
3,468 |
2,661 |
77% |
124 |
55.2 |
3,721 |
72% |
49.1 |
3,478 |
89% |
| Nurse |
16.1 |
1,082
|
801 |
74% |
153 |
12.5 |
844 |
77% |
17.8 |
1,262 |
71% |