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Newbury Group Practice
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Appointment activity

Management Summary - Newbury Group Practice

Appointment Activity

8,280 appointments booked with an average of 129 per 1000 patients per week.

Average Daily Appointment Time (mins)

  Monday Tuesday Wednesday Thursday Friday Saturday Sunday
AM 1,345 1,942 1,700 2,229 1,963 180 30
PM 1,388 2,023 2,257 2,166 1,858 140 10

DNAs 

1 in 20 appointments were missed resulting in 87 hours of wasted practitioner time. 

  • 410 total missed appointments
  • 0.8 FTEs
  • £12.3k estimated cost

Mode of Conduct

Face to Face - 54% (50% Mar 2025)

Home Visit 1% (1% Mar 2025) 

Telephone 30% (33% Mar 2025)

Digital 4% (3% Mar 2025) 

Availability

26% booked on the day (urgent)

5.5 days average booked to seen time

10 mins average time spent in waiting room 

Enhanced Access

125 enhanced access appointments

5h 59m average time per week 

Previous data from the past month and year
  APRIL 2025 MARCH 2025
(previous period)
APRIL 2024
(same period last year)
System Service Avg weekly appts, offered per 1000 patients Total appts offered Attended appts Appt Utilisation DNAs Avg weekly appts, offered per 1000 patients Total appts offered Appt Utilisation Avg weekly appts, offered per 1000 patients Total appts offered Appt Utilisation
GP 39.2 2,559 2,168 85% 101 40.2 2,708 83% 54.7 3,725 72%
Nurse 15.2

991

707 71% 92 12.5 842 72% 17.4 1,185 74%

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Newbury Group Practice

Newbury Park Health Centre, 40 Perrymans Farm Road, Newbury Park, IG2 7LE

  • 020 8554 3944
  • nelondonicb.newburygrouppractice@nhs.net
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