Update 31/10/22 - On hold nation wide
The NHS wants to give people better ways to see their personal health information online. We know that people want to be able to access their health records. It can help you see results from tests faster. It also lets you read and review notes from your appointments in your own time.
We’re now letting you see all the information within your health record automatically. If you are over 16 and have an online account, such as through the NHS App, NHS website, or another online primary care service, you will now be able to see all future notes and health records from your doctor (GP). Some people can already access this feature, this won’t change for you.
This means that you will be able to see notes from your appointments, as well as results from tests and any letters that are saved on your records. This only applies to records from your doctor (GP), not from hospitals or other specialists. You will only be able to see information from 31/10/22. For most people, access will be automatic, and you won’t need to do anything.
These changes only apply to people with online accounts. If you do not want an online account, you can still access your health records by requesting this information through reception. The changes also only apply to personal information about you.
The NHS App, website and other online services are all very secure, so no one is able to access your information except you.
Please note your responsibilities. If you are concerned about these please be very strongly consider if setting up online access to your records is right for you:
- You’ll need to make sure you protect your login details. Don’t share your password with anyone as they will then have access to your personal information. We cannot be responsible for someone else accessing your records with your log in details.
- If you find information in your record which is regarding someone else, eg a letter or results from tests which has been accidentally saved in your record, you must not share this information and you must report it to the practice immediately so we can correct this.
- By looking at your records online be aware that you may see results from tests or information which you find alarming. You may see these before a Clinician has had the opportunity to discuss the results or information with you. It may be that the Clinician you need to discuss the information or results with is a hospital specialist rather than a Clinician from the practice.
Registering for Online Access
To register for online access, please print, read and fill in the Online Access Form and Leaflet and bring to the surgery for your access to processed.
Please note for your application to be accepted you need to show Photo ID. Your application will NOT be processed without it. You will need come to the surgery for the process to be completed and you will be given your log-in details. We do not accept applications through the post/email or post/email log-in details due to patient confidentiality as we need to check photo ID in person.
NGP Online Access Form and Leaflet (PDF, 331KB)
Online Medical Records
You can view your medical records online.
To use EMIS Patient Access you will need a Practice ID number and Access ID number which is obtained from the practice, and, in conjunction with a password, will be unique to you.
Click on the link below to login.
Visit Patient Access where you can view your medical record online.
Access to a patient’s records after death
If you are looking to make an Access to Health Records request it must comply with the Access to Health Records Act 1990 (AHRA) and can take up to 40 days to process.
The duty of confidentiality remains after a patient has died. However, Under the Access to Health Records Act 1990, the personal representative of the deceased and people who may have a claim arising from the patient’s death are permitted access to the records. This applies to information provided after November 1991 and disclosure will be limited to that which is relevant to the claim in question.
Once the application form has been completed you can either send it to Primary Care Services England (PCSE) or the Practice
We will:
- Process your application and provide a copy of the medical record from our clinical system
- The record will be photocopied
- A Health Professional will review the request and medical record in line with the Access to Health Records Act (1990)
- If the Health Professional confirms that the records can be released a copy of the record will be provided to you and your request will be complete
Application for Access to General Practice Medical Records (Deceased Patients) (DOCX, 52KB)