We are a group practice working from a purpose-built health c
entre which has easy access for the disabled and ample parking.
The building also houses other Primary Care Trust services such as district nursing, health visiting, midwifery, physiotherapy, speech therapy and podiatry. This provides an ideal basis for a primary health care team approach to problems.
The practice is dedicated to providing a high level of medical care for our patients. We continuously strive to improve our services by encouraging staff attendance on update courses, organising in-house teaching sessions and audits for all staff.
The practice is within the Redbridge Primary Care Trust area.
A&E departments and 999 responders experience very high demand and are not always required. Many patients can be treated safely and comfortably elsewhere, meaning people who need to be seen urgently for life saving treatment can be seen quicker.
If you are feeling unwell and need urgent care there are a number of options for you to consider. It is important that you visit the right service for your needs.
If you feel unwell or have a minor injury, your local pharmacy can offer advice and some medicines. This can help you treat your condition yourself at home. Pharmacists can also help you see the right person, if you need to see someone else.
If you have a more serious illness, you should visit your GP practice website or NHS 111 online for advice. If you cannot access the internet, call 111 or your GP practice directly
A 999 call should only be used for life-threatening emergencies or serious injuries.
For further information please click here
You have access to medical care in the community from 8am – 10pm each weekday
(The surgery is open until 6:30pm each evening and the out of Hours hub operates from 6:30pm – 10:00pm)
If urgent on the day, call the surgery 0208 554 1094 or come in, bookings are taken at 8am the hub can be contacted from 2pm on 0203 770 1888
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Our practice is collaborating with NHS Business Services Authority (NHSBSA) which is providing NHS numbers for those patients that may be suitable for electronic repeat dispensing prescriptions. The information is obtained from NHS prescriptions submitted to the NHSBSA. A member of our team will contact these patients soon to explain the benefits of this service.
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Online Services
You can book appointments, order repeat prescriptions and view your medical records online.
To use EMIS Patient Access you will need a Practice ID number and Access ID number which is obtained from the practice, and, in conjunction with a password, will be unique to you.
Click on the link below to login.
Missed Appointments
PLEASE HELP THE SURGERY TO STOP WASTED APPOINTMENTS BY CANCELLING YOUR APPOINTMENT IF YOU ARE UNABLE TO ATTEND
Ways to cancel without coming in or waiting on the telephone to speak to a receptionist
- Register for online access and cancel via your computer screen
- Using your telephone keypad, call the surgery number and select option 1
- Leave a voicemail, choose option 2 and then 0
All options are available 24 hours every day